Handling of personal information in integration
The basic concept of service integration is that the service takes place without obstacles and as soon as it is needed. The goal is to establish a dialogue between service providers where information about a child's circumstances is shared. Thus, the service will be continuous and integrated.
Personal information will not be shared unless requested by the parents and/or child.
- What is an information sharing request?
A form that a parent and/or child fills out that allows a service provider or those who provide general services in the interest of a child's prosperity, to compile information about a child's circumstances and pass it on to a coordinator. The form only authorizes this specific sharing with this specific coordinator. The coordinator is not authorized to contact anyone other than the parents and/or child once the coordinator has received the information. - What is an integrated service request?
A form that parents and/or child fill out requesting that services for the child should be integrated. The request allows coordinators, case managers, service providers and those who provide services in the interests of a child's prosperity to process information about the child in order to ensure an organized and continuous service. - How do all these parties handle a child's personal information?
Everyone who works on the basis of the Prosperity Act must process personal information in accordance with the Data Protection Act. Personal information is also processed in accordance with the criteria for the processing of personal data based on the Act, which will be issued by the Ministry of Children and Education. This means that everyone who processes personal information has an obligation to only process information for which there is a legitimate purpose for processing, to process only the information that is needed and to share it only with those who are authorized to receive them. The security of personal information must be considered in all respects.
The service provider, the person who provides general services in the interest of children's prosperity, coordinators, case managers, and others who process personal information based on the Prosperity Act, must inform the parents and/or the child how the sharing of personal information takes place in that individual case. Information must be given on which information will be shared and where, and which security measures will be taken, in order to protect the security of the personal information.
